Grosvenor Casinos Review

The name Grosvenor is very synonymous with casinos in the UK. This is a site for the future. It is already big in the UK and they are now looking to break into the rest of the world. Is it worth your attention though?


Grosvenor at a glance
  • Features - 7.5/10
  • Live Betting - 6/10
  • Ease of use - 7/10
  • Promos - 5/10


The name Grosvenor is very synonymous with casinos in the UK. This is a site for the future. It is already big in the UK and they are now looking to break into the rest of the world.

Comments Rating 0 (0 reviews)


  • Excellent markets
  • Live chats


  • few payment options


In-depth Review

The Grosvenor group is one of the world’s largest privately owned property business. The organization believes in integrity, respect and trust, the three major pillars that has kept them in business for decades, with transparency and accountability being their main agenda in business. It strives to make a positive difference in communities through targeted philanthropic initiatives.

They are also developers, managers and investors across a range of property sectors, utilizing the local property and also bringing international perspective into play. They offer world class online casino providing the best online games such as the popular blackjack, poker, roulette, slots and sportsbook.

Grosvernor offers over 300 game markets, 52 casinos nationwide, with quick deposits and withdrawals with 24/7 customer support, they also offer the best safe and secure website.

The company is owned by Rank group a British gambling company based in the UK, licensed and regulate by the UK gambling commission for (license 000-38750-R-319345) customers in great Britain the governor casinos logo is a trade maker of Rank Leisure Holdings LTD.

User experience

The Grosvenors’ homepage takes some time getting used to for new punters but the design is excellent and simple with navigation keys that redirect you to where you would like to go. We can also get the application for both android and IOS despite the great application we can still get the best out of the mother website which contains everything you would find in the app.

Clearly they have invested a lot of time and money developing the website and the support application these has made life much easier for us since we can access different betting options at our figure tips they have really used technology to their advantage offering the best livestreaming among its competitors.

We can find all that we need from the website, for new customers we can access the registration forms and also the important customer support contacts with a lot of information conserving the bookmaker. The customer service is exceptional with live chats we can also get the common questions answered in the FAQs, we can also find information on nearby casinos the legal age requirement is 18 years to enjoy world class services with faster verification.


Betting markets

The bookmaker offers wide variety of markets they include live, 7 slots, jackpots, table, sports, poker, live casino and table games. Casino holds the largest markets with different markets on live casino and table games although the bulk of the markets is focused on the live casino we also get other sports events. The available sporting events include the following

  • Football
  • Tennis
  • Boxing
  • Greyhounds racing
  • Golf championships
  • Rugby union
  • Rugby league
  • Horse racing

Greater odds

Grosvenor being a newbie is definitely adapting to bookmaking by offer the best odds that are competitive with other markets this is particularly encouraging all things considered. We also increase winnings with bonuses and boosted odds.

Promotions and bonuses

All customer joining Grosvenor are entitled to a welcome bonus worth £ 20 on first deposits with a minimum of £ 20 or more. However you should be keen to check out the terms and conditions since they change with time.

Win cash prizes on VIP live casino and exclusive tables specific promotions and terms and conditions apply, on speed live roulette offering a dynamic way to play with special feature of retaining half of your stake when zero comes in, straight up: 50p- £ 500, outside chances max bet: £ 10,000, RTP 97.3%. double the odds of any sport, any bet and any odds these can be accessed on the bet slip by click the 100% odds boost this doubles the odds value.

Unlock free spins by playing in the slots. Get up to £ 50 bonus daily on blackjack rush hours. Jackpots at Grosvenor everyday popular games dragons luck, reel king potty and mega moolah.

Bet and watch live races on all UK & Irish horse races, best odds guaranteed simply take a price on any horse with a higher starting price and you will be paid. Horse racing cash back offer if a horse touches down in the lead but fails to win get up to £ 25 as cash refund.


There are a number of jackpots on daily, hot jackpots, jackpot king, mega jackpots these options is currently focused on the table games and virtual games. Sports have not yet received the option of jackpots but we may see the feature being introduced across all events especially football markets.


These feature is available on horse races whereby we can get our money back when the leading horse fails to win. We can get back a maximum of £ 25 as cash and not as a free bet or any other form, for sports funs we will have to wait a little bit longer as the bookmaker reorganizes itself.


The livestreaming for live casino is excellent with a very responsive website and application all you need is a good internet connection. The sporting events like horse racing we can watch live form both app and website creating the best gaming experience, for other sports it’s still work in progress but we have to give credit to the efforts put in place to make better gaming by use of technology.

They have a welcome bonus that can make you smile. When you register with the bookmaker you are entitled to a Double the Odds Token, which can be used on any sports market.  To get the deal, all you have to do is sign up, select any market from the sportsbook and make a bet with a maximum stake of £10, select the Double the Odds option on the bet-slip and confirm the bet order! You have to try this!

They cover so many sports, well enough to compete with the likes of bet365 and William Hill. They focus mostly though, on the football betting market.

Sports Markets Coverage

Football, Horse Racing, Tennis, Cricket, Darts, Snooker, Golf, Rugby Union, Basketball, American Football, Boxing, UFC/MMA, Australian Rules, Bandy, Baseball, Chess, Cycling, Cyclo-Cross, E-Sports, Floorball, Futsal, Greyhounds, Handball, Ice Hockey, Motorsports, Netball.


What else does Grosvenor have?

Mobile app No
Bet Exchange No
In-Play Console Yes
Live Streaming No
Live Streaming Requirements N/A
In-Play Cashout Yes
Other features TV & Novelty, Specials
Minimum Bet £0.10


How can you deposit?

Payment method Deposit Withdrawal Processing Cash out
minimum maximum time fee Minimum Maximum fee
Visa £10 instant free 3-5 Business Days £10 £15,000 free
Mastercard £10 instant free 3-5 Business Days £10 £15,000 free
Maestro £10 instant free 3-5 Business Days £10 £15,000 free
Paypal £10 instant free Up to 48 hours £10 £15,000 free
Neteller £10 instant free Up to 48 hours £10 £15,000 free
Skrill £10 instant free Up to 48 hours £10 £15,000 free
Paysafe card £10 instant free free


But, note that withdrawals are a little slow, but, nothing out of the ordinary.


How can you contact customer service?

You can contact Grosvenor 24 hours a day, 7 days a week.
Telephone number 0800 083 1990
Address: PO Box 70695, London
Post Code: SW1p 9ZR
Live Chat Yes
Open Hours 0 – 24



Payment options

  • PayPal
  • Visa
  • MasterCard
  • Maestro
  • Neteller
  • Skrill
  • Paysafecard
  • Maestro

Support at Grosvenor

The live chat feature works efficiently with an operator without the need for membership or username. There is also the option of email, phone or letters to the bookmaker.

General info

Name of operator- Grosvenor

Website- (

CEO- Henry Birch

Licence information- Licensed and regulated by the UK gambling commission license 000-38750-R-319345

Betting shops- Yes

Owner information- Rank Group

Sponsorship- N/A



  • Excellent markets
  • Live chats


  • few payment options

Summarized overview (Verdict: B rated)

Grosvenor has managed to maintain its reputation as the best UK based casino and Sportsbooks Company. It has maintained integrity and trust to its loyal customer, although young at sports booking its slowly making major breakthroughs in the market offering daily promotions on sporting events.




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User Review
  • Features
  • Live Betting
  • Ease of use
  • Promos